Shipping & Return Policy
Return and Refund Policy
All returns shall be notified by the buyer first. Approval shall be sought before any return arrangement. All returns shall be in it's original condition. The refund may not be accepted in the following cases: - The item has been damaged by customer's negligence. - The item's value has been remarkably decreased due to the customer's usage or consumption. - The item's value has been remarkably decreased due to the time / period sensitive sales (e.g: clearance sales). - The item has been customised for specific buyer.
Import restrictions of individual country is applicable for all internet purchases. Buyers are therefore responsible to ensure that the product can be lawfully imported to the destination country before placing any orders. The recipients of an international shipment shall bear all relevant charges incurred for international shipping, unless otherwise specified. These will include but not be limited to the following: shipping fees, import and custom duties. The amount payable may vary based on the product and item price. For further enquiries, please contact us.